FAQ Pages Benefit You as Well as Your Customers

By Briana BarkettLeave a Comment

FAQ benefits customers and brands

You know what frequently asked questions are, likely you’ve enlisted their help when browsing an ecommerce site other than your own, but are you entirely aware of their value? Not only are FAQs helpful for your customers, they help you out too. If you haven’t created an FAQ page yet, don’t panic. In fact, if you are a new ecommerce … Read More

5 Ways Telling Stories Will Help Build Your Brand

By Briana BarkettLeave a Comment

telling stories

There are plenty of technical elements involved in running an ecommerce store. These elements are crucial to the success of your business, but not without the help of something more. Today’s ecommerce landscape is filled with millions of businesses trying to establish a captive, loyal customer base. While having a good product used to be enough in order to be … Read More

5 Ways Guided Selling Will Help Your Brand

By Briana BarkettLeave a Comment

guided selling cover image

Feeling overwhelmed is a common problem for ecommerce shoppers. There are too many websites, too many products, too many brands, and it can be hard to sort through everything. Your customers (or potential customers) are likely feeling this way on some level. As ecommerce continually evolves, it’s crucial for brands to understand their customers’ problems, as well as how to … Read More

The Best Customer Service Tips for Your Ecommerce Store

By Briana Barkett1 Comment

customer service

Have you ever had a bad customer service experience? Chances are you have, and it likely made a very memorable impression on you. This is true for all of us. Great customer service can easily boost your store to new levels of success. However, bad customer service can drive your customers away in an instant. In fact, research shows that … Read More